All users with the McAfee Security Center running on their PC must follow these instructions in order for the Commander to run.
During the installation process of Logitech Alert Commander, McAfee will notify you that Logitech Alert Commander and Logitech Updater are wanting Internet Access. For both warnings, select “Allow Always”.
Even if you accept to “Allow” network access at installation time, the McAfee Security firewall will block your cameras.
May 27, 2020. Nov 14, 2012. Logitech alert free download - Logitech Alert, Logitech Alert Commander, Logitech Unifying Software, and many more programs. To check camera bandwidth with Alert Commander: Launch Alert Commander for Mac. Click the Settings icon in the upper-right corner. Click Diagnostics. Click Camera Bandwidth. Click Run Test. NOTE: Video from your camera is temporarily disabled during the test. If any camera isn't detected when running the bandwidth test, you'll receive an alert.
Find Logitech Alert Commander and Logitech Updater. Make sure that both programs have Full permission. If they do not, click on each program (individually) and then click Edit. In the Access dropdown field, select Full and then click Save. Click on the X icon in the Firewall: On section to go back to the main menu.
Follow these instructions to ensure access.
Checking Program Permissions
To check program permissions, follow these instructions:
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1. Click Firewall: On >.
2. Click Settings.
3. Click Program Permissions.
4. Find Logitech Alert Commander and Logitech Updater. Make sure that both programs have Full permission. If they do not, click on each program (individually) and then click Edit. In the Access dropdown field, select Full and then click Save.
5. Click on the [X] icon in the Firewall: On section to go back to the main menu.
Setting Ports & System Services for Logitech Commander Program
The 2010 version of McAfee Security Center may require additional setups than those specified above. To set Ports and System Services for Logitech Commander, follow these instructions:
1. Click Firewall: On >.
2. Click Settings.
3. Click Ports and System Services.
4. Click Add. The Add System Service Port screen displays.
Logitech Alert
5. In the System Service Name field, enter “Logitech TCP & UPnP Ports”.
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6. In the System Service Category field, enter “TCP & UPnP ports”.
7. In the Service Description field, enter a description such as “UPnP Discovery, UPnP Control, video streaming, web viewing, e-mail notifications, DHCP, etc”.
8. In the TCP/IP Ports field, enter the port numbers: 25, 80, 443, 5222, 20570-20575, 22211, 500000-65000.
9. IN the UDP Ports field, enter the port numbers: 67-68, 1900, 5800-5821.
10. Click Save. Notice that your new Port for Logitech TCP & UDP displays in the list.
11. Click the [X] icon in the Firewall:On section to go back to the main menu.
McAfee Security CenterLogitech Alert Commander Login
If you find that your firewall continues to block communications with a camera, e.g. a camera does not appear in Commander, then you will need to manually enter the camera’s IP address into the firewall application.
How do I find a camera’s IP address?
You can find a camera’s IP address using 2 methods: the router’s application or the PC’s command prompt.
Finding a camera IP address from router’s application
1. Open a new Internet browser.
2. In the URL address field, enter the address for the router. This allows you to log in as the router administrator.
3. IP addresses for cameras are located in a section called “Attached Devices” or “Device List”.
4. Look for the physical address, which is the MAC address for the camera. (It will have a number like this: 00-12-AC-14-8B-CA.) In this section, you will find the camera’s IP address.
Finding a camera IP address from Diagnostics Report in Alert Commander
1. In Commander, click on the Settings icon.
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2.Click on Diagnostics.
3. Click the Run Detailed Diagnostics button. The diagnostics will display. (This may take just over a minute or more to compile.)
4. Scroll down the report until you come to the Camera section for the camera you need the IP address for. Look for the physical address, which is the MAC address for the camera. (It will have a number like this: 00-12-AC-14-8B-CA.) In this section, you will find the camera’s IP address. Use the IP address in the firewall application if you find that access to the camera from the Internet (specifically Web Viewer and Web Commander) is blocked.
Logitech Alert Commander App
Figure 1: example of camera IP address in the diagnostic report.
Logitech Alert Web Commander DownloadFinding a camera’s IP addressComments are closed.
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